Friday, November 18, 2011

Episode 38: Apple's Express Lane

This tip is brought to you by Griselda King, “find your happy place”. Did you know that Apple offers support services other than Genius Bar? If you can’t get to an Apple store, try Apple’s support service called Express Lane. This is their support service for mobile devices (iPhone, iPad, iPod), Apple TV, Macs & Software where you can schedule to have an Apple tech call you at your home or office.

Go to Apple.com, select “Support” then “Contact Us”. After you enter your serial number, the system will let you know if you qualify for service (Apple Care). Follow the questions about your issue, select a day and time. Then wait for the tech to call at your scheduled appointment.

Hope you enjoyed this tip,

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