Friday, November 18, 2011

Episode 38: Apple's Express Lane

This tip is brought to you by Griselda King, “find your happy place”. Did you know that Apple offers support services other than Genius Bar? If you can’t get to an Apple store, try Apple’s support service called Express Lane. This is their support service for mobile devices (iPhone, iPad, iPod), Apple TV, Macs & Software where you can schedule to have an Apple tech call you at your home or office.

Go to Apple.com, select “Support” then “Contact Us”. After you enter your serial number, the system will let you know if you qualify for service (Apple Care). Follow the questions about your issue, select a day and time. Then wait for the tech to call at your scheduled appointment.

Hope you enjoyed this tip,

Thursday, November 17, 2011

Episode 37: iOS5

Hi Everyone,

I’m using this TOD (Tip of the Day) to cover some of the new iPhone iOS 5 updates. Last week, I showed you how to find the Camera button on the “Lock Screen” (double tap the home button to see the camera icon and use the volume up to take your photos).

Try the location service on “Reminders” to set reminders when you get to work or leave from a destination (when I set an alert to go off when I leave the office, I found that it goes off when I hit the parking lot).

Here’s a couple of new tips.

Message:
To lower your keyboard in Message, just swipe down right above the keyboard to lower your keyboard. To raise the keyboard, swipe up from the bottom of the screen (where it says “Text Message”). Tap and hold on a message balloon to show copy/speak option. Click on speak to hear your message.

Weather:
If you click on the weather screen, it will expand to show you the hourly forecast.

Remember, if you find something new, pass it on